Subscription Policy (Subscribe & Save)

At a Glance

• Discount: 20% off every order, every time
• Free shipping: Every subscription order ships free to Canada and the US — no minimum, on every delivery, not just your first
• Cadence: Customer-selected (most customers choose monthly, 60 days, or 90 days)
• Self-serve management: Pause, skip, change cadence, or cancel anytime from your account
• Cancellation: Anytime, no minimum number of orders required
• Same refund and shipping policies apply to subscription orders as one-time orders

How Subscribe & Save Works

When you subscribe to Carnivore Biotics, you save 20% on every order and your product is automatically shipped at the cadence you select. There's no minimum number of shipments. You can pause, skip, change frequency, or cancel anytime through your customer account.

Setting Up a Subscription

Choose the "Subscribe & Save" option on the product page when you order. You'll select a delivery cadence (how often you want to receive shipments), and the 20% discount applies to that order and every renewal order going forward.

Managing Your Subscription

You can manage your subscription self-serve through your customer account at any time. From your account, you can:

• Pause your subscription and resume when ready
• Skip an upcoming order without cancelling
• Change the delivery cadence (e.g. switch from monthly to every 60 days)
• Update your shipping address or payment method
• Cancel your subscription

No phone call required. No support email required. Cancellation is fully self-serve.

If you have trouble accessing your account or managing your subscription, email support@carnivorebiotics.com and we'll help.

Billing

You'll be billed on or around your scheduled renewal date for each subscription order. The amount charged includes the subscription price (with the 20% Subscribe & Save discount applied) plus any applicable shipping and taxes.

If your payment method fails on a renewal date, we'll attempt to charge it again on the following business day. If the second attempt also fails, we'll pause your subscription and email you to update your payment information.

You can change your payment method at any time from your customer account.

Cancellation

You can cancel your subscription anytime through your customer account. There is no minimum number of shipments required. If you cancel before your next renewal date, you will not be billed for any further orders.

Cancellation takes effect immediately. Any orders that have already been processed and shipped at the time of cancellation will still be delivered and are not refundable except under our standard refund policy.

Refunds on Subscription Orders

Your first subscription order is covered by the 60-Day "Gut-Check" Guarantee, the same as any other first order: within 60 days of delivery, email us and we'll refund everything you paid. You keep the bottles, there's nothing to send back. See our Refund Policy for the full terms.

Later renewals aren't covered by the guarantee, but you're never locked in: cancel, pause, or skip any order from your account before it bills. If a renewal arrives damaged or goes missing, the Refund Policy covers that for every order.

Price Changes

If we change the price of the product or the Subscribe & Save discount in the future, we'll email you at least 30 days in advance of the change taking effect. You can cancel your subscription at any time before the new price applies.

Shipping for Subscription Orders

Subscription orders ship using the same carriers, processing times, and delivery time estimates as one-time orders. See our Shipping Policy for full details.

All subscription orders ship free with no minimum order value, in both Canada and the United States, on every recurring order. For one-time orders, free shipping applies at CAD $85 or more.

Questions

We're here to help with any subscription questions.

Email: support@carnivorebiotics.com
Phone: (438) 940-2454
Mail: Carnivore Biotics Corp., 2020 Trans Canada Route, Suite #107, Dorval, Quebec H9P 2N4, Canada